Communication & Messaging

0714 Splitout Zendesk Update Triggered

Complex

High

Nodes

Complex

Trigger

High

Complexity

7/22/2025

Added

Workflow Overview

Total Nodes

Node Types

chat Trigger

When chat message received

1 node

agent

AI Agent, AI Agent1

2 nodes

lm Chat Open Ai

OpenAI Chat Model, OpenAI Chat Model1

2 nodes

split Out

Split Out

1 node

embeddings Open Ai

Embeddings OpenAI1, Embeddings OpenAI2, Embeddings OpenAI

3 nodes

document Default Data Loader

Default Data Loader

1 node

text Splitter Token Splitter

Token Splitter1

1 node

memory Buffer Window

Window Buffer Memory

1 node

extract From File

Extract from File

1 node

manual Trigger

When clicking ‘Test workflow’

1 node

split In Batches

Loop Over Items

1 node

sticky Note

Sticky Note, Sticky Note1, Sticky Note2

3 nodes

output Parser Structured

Structured Output Parser

1 node

google Drive

Pull Mitre Data From Gdrive

1 node

vector Store Qdrant

Embed JSON in Qdrant Collection, Query Qdrant Vector Store, Qdrant Vector Store query

3 nodes

zendesk

Get all Zendesk Tickets, Update Zendesk with Mitre Data

2 nodes

no Op

Move on to next ticket

1 node

Workflow JSON

22.75 KB

{
  "meta": {
    "instanceId": "cb484ba7b742928a2048bf8829668bed5b5ad9787579adea888f05980292a4a7",
    "templateCredsSetupCompleted": true
  },
  "name": "0714 Splitout Zendesk Update Triggered",
  "nodes": [
    {
      "id": "86ddd018-3d6b-46b9-aa93-dedd6c6b5076",
      "name": "When chat message received",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "position": [
        -880,
        360
      ],
      "webhookId": "a9668bb8-bbe8-418a-b5c9-ff7dd431244f",
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "a5ba5090-8e3b-4408-82df-92d2c524039e",
      "name": "AI Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -680,
        360
      ],
      "parameters": {
        "options": {
          "systemMessage": "You are a cybersecurity expert trained on MITRE ATT&CK and enterprise incident response. Your job is to:\n1. Extract TTP information from SIEM data.\n2. Provide actionable remed...

Showing first 1000 characters. Click "Expand" to view the full JSON.